]> 2008/06/10 OpenCyc Knowledge Base Copyright© 2001-2008 Cycorp, Inc., http://www.cyc.com/, Austin, TX, USA This file contains an OWL representation of information contained in the OpenCyc Knowledge Base. The content of this OWL file is licensed under the Creative Commons Attribution 3.0 license whose text can be found at http://creativecommons.org/licenses/by/3.0/legalcode. The content of this OWL file, including the OpenCyc content it represents, constitutes the "Work" referred to in the Creative Commons license. The terms of this license equally apply to, without limitation, renamings and other logically equivalent reformulations of the content of this OWL file (or portions thereof) in any natural or formal language, as well as to derivations of this content or inclusion of it in other ontologies. externalID A unique, language-neutral, variable-sized identifier for a concept that can be used to refer unambiguously to that concept across OWL exports or across Cyc inference engines. label A natural-language representation for a concept that is both human readable and readable by the Cyc inference engine. These terms are not guaranteed to refer to the same concept across time but are guaranteed to be consistent within a particular OWL export. Use 'cycAnnot:externalID' for unambiguously referring to a concept across OWL exports or across Cyc inference engines. A specialization of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvVjxYpwpEbGdrcN5Y29ycA" class="cyc_term">CustomerServiceDepartment</a>. Each instance of this collection is a department which provides customers with more or less immediate, personal telephone or e-mail service, especially with regard to computers or electronic devices. HelpDesk-Organization help desk http://en.wikipedia.org/wiki/Help_desk help desks A specialization of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvVjxYpwpEbGdrcN5Y29ycA" class="cyc_term">CustomerServiceDepartment</a>. Each instance of this collection is a department which provides customers with more or less immediate, personal telephone or e-mail service, especially with regard to computers or electronic devices. HelpDesk-Organization help desk A collection of collections and a specialization of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rcFSOrlb3EdaAAACQJ5pZBw" class="cyc_term">OrganizationType</a>. Each instance of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rWr20VCJhQdedT87yBOKnOw" class="cyc_term">DepartmentTypeByFunction</a> is a collection of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvViNHpwpEbGdrcN5Y29ycA" class="cyc_term">Department</a>s (q.v.) whose instances are distinguished by the fact that they perform a certain function for an organization (e.g. <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvVkMf5wpEbGdrcN5Y29ycA" class="cyc_term">BudgetDepartment</a> and <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvVkLcZwpEbGdrcN5Y29ycA" class="cyc_term">ShippingAndReceivingDepartment</a>). See also <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4ruzA89iHNQdeMeqNOqSBq8w" class="cyc_term">DepartmentTypeByOrganization</a>. DepartmentTypeByFunction type of department by function A specialization of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvVjxYpwpEbGdrcN5Y29ycA" class="cyc_term">CustomerServiceDepartment</a>. Each instance of this collection is a department which provides customers with more or less immediate, personal telephone or e-mail service, especially with regard to computers or electronic devices. HelpDesk-Organization help desk CustomerServiceDepartment A specialization of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvViNHpwpEbGdrcN5Y29ycA" class="cyc_term">Department</a>. Each instance of this collection is a department in an organization whose purpose is to help its customers and keep them happy. customer service department Pretty String (<a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rwLSVCpwpEbGdrcN5Y29ycA" class="cyc_term">prettyString</a> TERM STRING) means that STRING is the English word or expression (sequence of words) commonly used to refer to TERM. The predicate <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rwLSVCpwpEbGdrcN5Y29ycA" class="cyc_term">prettyString</a> is used by the code which generates CycL to English paraphrases, but its applicability is not restricted to this use. prettyString A specialization of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvVjxYpwpEbGdrcN5Y29ycA" class="cyc_term">CustomerServiceDepartment</a>. Each instance of this collection is a department which provides customers with more or less immediate, personal telephone or e-mail service, especially with regard to computers or electronic devices. HelpDesk-Organization help desk A specialization of <a href="http://sw.opencyc.org/2008/06/10/concept/Mx4rvVjxYpwpEbGdrcN5Y29ycA" class="cyc_term">CustomerServiceDepartment</a>. Each instance of this collection is a department which provides customers with more or less immediate, personal telephone or e-mail service, especially with regard to computers or electronic devices. HelpDesk-Organization help desk